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  Among the highest achieving organizations are those that have successfully planned and developed high performance cultures. When helping clients build such cultures, our approach begins by identifying the underlying assumptions, beliefs and values that cause people to behave the way they do (the practices).

Key steps in helping clients develop a high performing/high achieving culture include:
 
  • Identifying a clear link between individual/team/department performance and organizational goals.
  • Helping people develop a clear sense of purpose.
  • Helping management devote the necessary time and attention to the performance management culture.
  • Creating a work environment that supports high quality and productivity.
  • Helping people at all levels understand the core values and beliefs which drive behavior.
  • Promoting practices that are in sync with organizational values and beliefs.
  • Clearly defining roles and responsibilities, performance gaps and accountabilities.
  • Help managers develop and refine their skills and ability to coach for improved performance.
 
While these steps might appear simple, they are not easy to implement; and nearly impossible to achieve without significant contributions of time and energy from senior leaders.
 
Performance Management Framework
Here is a typical framework that we use for performance management. It defines in quantitative terms, what needs to be accomplished.
Performance Management Framework
   
 
   
 
   
  Conway Management Company — 547 Amherst Street, Suite 106, Nashua, NH 03063 USA — 800-359-0099 - 603-889-1130
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